Our reservation policies are as follows:

Minimum stay

Big Bear Rv Rentals requires a 2 night minimum stay. 3 on holiday weekends.

Security Deposit 

A $500.00 security deposit Is required for each trailer rental. This security deposit covers the cost in the unfortunate event there is damage done to the inside or outside of trailer during your stay. Customer will be notified before charges are taken from credit card. Credit card will be kept on file.  You are responsible for all damages that occur during your stay.

Refund Policy 

Big Bear Rv Rentals is unable to provide refunds for any reason. This includes but is not limited to: late arrivals, early departures, bad weather conditions or personal emergencies.

Payment Methods 

Big Bear Rv Rentals gladly accepts the following form of payments: paypal, visa, MasterCard, American Express, discover card or cash, (cash must be paid 7 days in advance). 

​personal checks accepted if at least 14 days in advance of check in date.

Payment 

For reservations made more then 7 days in advance, a $100 deposit will be charged at time of reservation., $100 is due the day the reservation is made and is non-refundable, no exceptions. The remaining balance is due 5 business days prior to your arrival. If the reservation is made less then a week from arrival date, the total amount is due the day the reservation is made and is non-refundable.

Cancellation Policy 

If you must cancel your reservation, please notify someone in our office, your $100 deposit is non-refundable. If you cancel your reservation one week prior or less, the full amount is non-refundable.

Rescheduling Policy 

If you must cancel your reservation and don’t want to lose out on the money you have put toward your vacation, BBRVR offers a rescheduling policy.  If you have cancelled your reservation and you are less then 15 days from your arrival date, you can reschedule your reservation for a $50 fee. The amount that you have put toward your reservation will be applied to your next reservation with us. Customer has 90 days from the date the reservation was cancelled to reschedule reservation. After 90 days, the reservation and amount paid becomes forfeited.

Generator Use 

Generators are Not provided on base rentals. 2800w inverter generators are available for rent on any Big Bear area rental.  Generator will be delivered full of gas for Big bear area rentals.  Johnson Valley rentals will have 4300w industrial generators included in rental with no fuel. (separate JV rates apply)  The generator is not to be used more than 4 hours per day, excess use will result in additional charges.  You are not required to refill the tank at the end of your stay.  

Pets 

BBRVR welcomes your pets. However, if there is any damages done to the trailer, the cost of damage and/or cleaning will be taken out of security deposit.  Please keep pets off furniture and beds.  a pet fee of $12 per night, per pet will be added to your reservation.   If we discover you have pets and did not disclose them with us you will be charged a $100 fee. 

Cleaning 

All that is required from our customers is basic clean up.  Before checking out of our trailer, please sweep the floor, wipe down the counters, wash and put away dishes if used and throw away and remove your trash. If these requirements are not met an additional $100 cleaning fee may apply.


Whats included:

Basic set of dishes and eating utensils (Accommodates 4-8)

Cooking utensils, 

Plates, Bowls, Glasses, cups etc. (plastic & real)

Basic set of Pots and Pans

Cutting board & knives

can opener

Coffee Maker & filters (standard)

​Toaster

paper towels

 toilet paper

Dish soap and sponge

​Hand soap

Broom & basic cleaning supplies

TV/DVD player

AM/FM radio

              

***Linens, sheets, pillows, comforter, towels and BBQ are NOT provided!!!  Customers MUST bring their own***


Big Bear RV Rentals is not responsible for your campground reservation, we recommend reserving well in advance for peak season and holiday season reservations.

 

*Halloways Marina & RV park*  (909)866-5706

-Scout camps on hwy38

-Pine Tree RV Park (909) 866-2025    

-Lighthouse Marina & RV Park (916)777-5511

-Seven Oaks Resort (909)794-2917

-Big Bear Shores luxury RV park (909)866-4151

-Anywhere in Big Bear lake, Big Bear City, Sugarloaf

Baldwin Lake, Erwin Lake, Boulder Bay.

 

 

CLM/Forest Service campgrounds:

The following deliveries have a 20% California Land Management tax/fee.

(Goes to US Forest Service)

Serrano, Pine Knot, Hanna Flats, Barton Flats, San Gorgonio, Heart Bar, Dogwood, Green Valley, South Fork and all group camps in SB nat forest.

​You find availability for these campgrounds on Recreation.gov

 

 

**Out of Area Delivery fees**

Barton Flats, San Gorgonio, South Fork......$49

Lake Arrowhead(Dogwood), Green Valley...….$49

​7 Oaks and all Hwy 38 camps………..$49

 

*Pet Friendly* 

$12 per night, per animal, limit 2. 

 

Free delivery to the following campgrounds/ RV parks

​(We strongly recommend using the following privately owned campgrounds as they do not have a 20% California Land Management/CLM fee attached)


important notice!

*Due to repeated instances of damage our insurance carrier has informed us that they can no longer cover trailer awnings.  So effective immediately renters are no longer allowed to use trailer awnings. We recommend using an EZ-up style canopy. 

*Due to local noise restrictions on generators Air conditioning can only be used if your campsite has full RV electric hook ups.